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Every patient message.Answered instantly.

Calls, email, WhatsApp and web chat. Answered, booked, or handed to your team.

App coming sooniOSAndroid

    What happens to every message

    1. Arrives

      4 channels

      Calls, email, WhatsApp and web chat.

    2. Answered

      24/7

      Straight away, any hour. No voicemail.

    3. Checked

      ID verified

      Name and date of birth, then a one‑time code if needed.

    4. Booked or handed over

      1 dashboard

      Booked into your system, or ticketed for your team.

    5. Logged safely

      0 AI training

      Identifiers redacted. Patient data never trains AI.

    Four places to watch. No one holding the thread.

    One example patient's week, as most clinics see it today: four messages in four separate places.

    PhoneMissed
    Voicemail, 0:21

    Mon 18:12 Voicemail, not returned

    Inbox1 unread
    Sara M.Knee appointment?I rang on Monday and left a message…

    Tue Unread for 19h

    WhatsAppReception
    Any chance of Friday? Mornings are best.08:41

    Thu On reception's phone

    Website chatForm
    Reason
    Knee, follow-up
    When
    Friday morning

    Thu Form sent, no reply

    No shared record. Each channel is its own conversation.

    See it, don't read about it.

    Watch the workflows

    Five real situations, played out step by step.

    Open

    Your team's view

    One live screen for every channel, on the desk and in the app.

    Open

    Where data goes

    Follow a message from arrival to audit log.

    Open

    Talk to us

    Tell us your systems. We'll show you the fit.

    Open

    Hear it answer your clinic's questions.

    Book a demo